This contract, between the Internet address of TERAPİYA BİLİŞİM DANIŞMANLIK VE SAĞLIK HİZMETLERİ A.Ş. which is active in the Çeliktepe Mah. İsmet İnönü Caddesi Yıldırımlar İş Merkezi Blok No: 11/501 Kağıthane/İstanbul legal business center, is serving under the name of Terapiya.co web
address (hereafter reffered to as SITE in other articles of the CONTRACT) and members
registered on the SITE (herafter reffered to as MEMBER in other articles of the
CONTRACT), has been issued under the name of the MEMBERSHİP CONTRACT
(hereafter reffered to as CONTRACT) which includes the following conditions.
MEMBERS, by registering to the SITE, accept, declare and undertake that they have read all
of this CONTRACT which is issued at the time of membership in electronic environment and
understand all of its content and approve all its provisions.
2. THE SUBJECT OF THE CONTRACT
2.1 The subject of the CONTRACT is to determine the principles of the online therapy
services that the MEMBER will receive from the SITE and to determine the rights and
obligations of the parties within the framework of the Turkish Code of Obligations No. 6098,
the Law on the Protection of Consumers No. 6502 and the Regulation on Distance
2.2 The transactions subject to the SITE with the acceptance of the CONTRACT are written,
voice or live therapy / consultancy services received by the MEMBER from the consultant.
Every transactions of the MEMBER out of the SITE or not approved by the SITE are out of
the scope of this CONTRACT.
The definitions of special concepts used in this CONTRACT and related to the attribute of
the CONTRACT are given below.
3.1 Member/Client: People who filled the registration form on the SITE, accepted an
committed that the information stated in the form is correct and over 18 years old, and if the
application is accepted by the SITE, will benefit from the SITE services.
SITE does not accept the application for membership people aged 0-13. People who are in
the ages between 13-18, can become members with parental approval.
In the cases that people aged between 13-18 form their membership requests, make an
appointment and start the meeting; SITE sens an approval form to the people who are
registered as parents. The meeting can start after confirmation of consultant, MEMBER and
parents. After the meeting started, in case of suspicion that the client is under the age of 13,
the consultant informs the SITE. In case of information is not made, all responsibility belongs
to the consultant. All responsibility regarding the people that MEMBER has reported as
parents belongs to the MEMBER. MEMBER and parent accept, declare and undertake that
the person added to the SITE as parent, is a real person.
3.2 Consultant/Expert: People who completed the registration form prepared for
consultants, accepted and undertaken that the information stated in the form is correct and
over 18 years old, documented their expertise with official documents (diploma, etc.), and if
the application is accepted by the SITE, the activity listed below and those who declared that
they wanted to provide the services.
Each consultant is also considered as member and is deemed to have accepted the
Membership Contract upon approval of this CONTRACT.
- To create a profile page defining itself on the SITE and to determine the hours available for
- Accepting the rules within the scope of the membership package,
- To create written or visual content on the subject of its expertise, to classify and publish
- Responding to the questions of the clients by means of a written support tool in return of
-Providing voice, video and / or written, consultancy services to the clients with a live support
tool in return of price.
3.3 Center: In the SITE, the company which filled a registration form special for therapy
centers, accepts and undertakes that the information stated in the form is true and legally
qualified for a company, documented that it is a company with official documents (tax sign,
room registration etc.), in case of acceptence of application by SITE, declares the
consultants that the company is the empoyers, will provide the servings that are stated in the
SITE article 3.2.
3.4 Online Therapy/Online Consultancy: It is the provision of consultancy services to the
MEMBERS by means of the tools provided by the SITE as written, audio or video support
within the SITE rules.
3.5 Technical Support: The system that helps MEMBERS, consultants and centers about the
technical subjects such as site usage etc. through applications like e-mail and live support in
3.6 Operator/Admin: People who carry out operational works and operations related to the
SITE and manage the SITE.
3.7 Online: It is the term that indicates that the consultant is on air/online on the SITE.
3.8 Offline: It is the term that indicates that the consultant is not on air/offline on the SITE.
3.9 Terapiya.co: It is the address of the SITE which belongs to Centrale Tekstil Gıda İnşaat
Turizm Temizlik Anonim Şirketi, representing the commercial business model in the online
therapy service platform structure.
3.10 Expertise Category: It is the system that categorizes the areas of expertise of
3.11 Member Control Panel: It is the panel where all membership transactions are displayed
after the acceptence of their membership, after SITE MEMBERS logged in with the
username and password provided to them.
3.12 Consultant/Expert/Center Control Panel: It is the panel where all
consultancy/expertise/center transactions are displayed after the SITE consultants and
centers are logged in with the username and password provided to them, after the
acceptence ot their membership.
3.13 Comment: It is the system that provides to the MEMBER to make evaluations about the
meeting, after the live meetings with the consultants.
3.14 Live Call Fee: It refers to the minute price of the call to be held in the form of a live call
with a consultant.
3.15 Written Support Fee: It refers to the fee per support request of the service to be
received from a consultant in written support format.
3.16 Online Hours: It is the chart that shows which day of the week, at what times a
consultant will be on the SITE by logging into the SITE in a structure suitable for live
3.17 Appointment: It is a system that allows MEMBERS to request services through a form
in case they request live calls, voice calls and written calls from offline or online consultants.
The MEMBER request is automatically transferred to the consultant and if the consultant
approves, a meeting is agreed between the parties. The consultant commits to meet with the
user at the agreed date and time. The appointment system is a structure whose operation is
controlled within the framework of SITE rules.
3.18 Profile: It is the data that MEMBERS, consultants or therapy centers fill in basic
information about themselves or their institutions and accept and confirm their accuracy
during the relevant registration form.
3.19 Invitation: It is the action of a MEMBER / center or consultant calling another person to
be a MEMBER to the SITE. All responsibilities of invitations made through the SITE are lies
with the inviter.
3.20 Record of Interviews: It is the billet that holds the information of a MEMBER, with which
consultants, on what date and for how long the MEMBER met, and shares this information
with the MEMBER.
3.21 Password: It is the text consisting of letters and/or numbers that the consultants / center
and MEMBER can determine at the registration stage and then change for security
purposes, depending on the user name, in order to benefit from the membership
opportunities by logging into the SITE.
3.22 Activation: It is the texts and/or text messages consisting of letters and/or numbers that
send by the SITE to the e-mail addresses and/or mobile phone numbers of
MEMBERS/consultants and centers with the purpose of check the validity of e-mail
addresses that are given during registration phase.
3.23 Training Videos: These are videos with unique content prepared by consultants /
experts and the SITE registered in the system of the SITE, or recorded as a single video set.
The copyrights of these contents belong to the SITE.
3.24 Seminar Videos: These are the original content broadcasted live by SITE and recorded
as a single video or video set. The copyrights of these contents belong to the SITE.
3.25 Tests: These are texts prepared by expert psychologists and published by the SITE.
The tests do not constitute a judgment on the psychological state of individuals.
4. SITE USAGE CONDITIONS
4.1 Membership application is made when the SITE visitor fills in the MEMBER registration
form with real declarations and reads and accepts all the provisions of this CONTRACT.
4.2 SITE management examines the relevant application, and if it sees any missing or
suspicious situation in the statements, it reserves the right to reject the application without
notification, it contacts with MEMBER candidate.
4.3 To register as a MEMBER on the SITE;
4.3.1 No previous membership (each MEMBER can only have one membership),
4.3.2 Not to be temporarily or permanently removed from membership for any reason,
4.3.3 Not to be in contradiction with the provisions of this CONTRACT for any legal reason,
not having a situation that will prevent being a MEMBER,
4.3.4 MEMBER completing the registration form, accepting and undertaking that the
information stated on the form is correct,
4.3.5 Acceptence of the MEMBER’s application by the SITE,
4.3.6 In the selection of usernames by following the general moral rules, copyright,
trademark and commercial rights of the SITE should not be violated.
4.4 Even if the membership applications made for those who do not meet the conditions
specified in article 4.3 of this CONTRACT have been completed, they do not result in being
a member of the SITE.
4.5 MEMBER, whose application is accepted by the SITE, accepts, declares and undertakes
that the identity and other information provided during registration are complete and correct.
MEMBER accepts, declares and undertakes that in case of incomplete, incorrect and / or
deceptive information input during the application, the account created by the SITE is frozen,
closed and that it is fully responsible for the legal processes that may arise.
4.6 The MEMBER is obliged to protect the user name and password given to him/her after
the application is accepted. All rights regarding the user name assigned to the MEMBER
belong to the SITE. MEMBER is responsible for all kinds of damages that occur when the
transaction is made on the SITE as a result of passing the username and password
information to third parties and institutions. MEMBER is responsible for informing the SITE
without delay if it suspects that the username and password information has been obtained
by third parties and institutions. The SITE reserves the right to change the MEMBER
username and password information if it deems necessary.
4.7 Under no circumstances can the rights and membership granted to the MEMBER by the
SITE be transferred to third parties or institutions and cannot be allocated for its use. A
MEMBER can only have one account on the SITE. Duplicate accounts are closed without
notice and the MEMBER agrees that its first account may be closed due to this violation.
4.8 MEMBER, through Technical Support, can forward the request to close the account to
the SITE management. In the case of the request of closing the account, it is not possible to
request the refund of the rights in the MEMBER account or transfer to another MEMBER
5. GENERAL PROVİSİONS
5.1 The SITE reserves the right to change or delete any content and service without the
need for any notification.
5.2 The SITE acts within the framework of the Turkish Psychologists Association Code of
Ethics and American Consultative Ethics provisions of the online therapy service, which is
considered a "non-traditional psychotherapy environment". The centers and consultants also
accept, declare and undertake that they will serve within the framework of these provisions
by accepting the CONTRACT. In all cases that may arise from failure to comply with these
provisions, the responsibility belongs to the center and the consultant. In case of failure to
comply with the specified obligations, The SITE is not the party and responsible for any
negative situations that may arise between the MEMBER client and the center / consultant.
5.3 Online therapy service is not suitable for all kinds of problems. If the MEMBER / the
client has thoughts such as suicide or self-harm, the services on the SITE are not eligible for
MEMBER under any circumstances. If such a situation is detected, the center and the
consultant urgently encourages the MEMBER to contact the 112 Emergency Room or the
nearest healthcare facilities, and immediately inform the SITE about this.
5.4 The SITE does not accept responsibility for the sites other than its primary and
secondary domains, for additions to the SITE or for the links to or content on these sites.
5.5 The SITE may perform any kind of statistical study on the information provided by the
MEMBER during the registration process or afterwards, or on the data generated by the
transactions. All kinds of communication with the MEMBER and the consultant in the SITE
environment are under the pursuance and control of the SITE, except for video, audio and
written support interviews. The SITE accepts, declares and undertakes that it will not share
this information with third parties or institutions except for mandatory legal situations.
5.6 In a live therapy meeting held at the SITE, the relationship with the SITE disappears as
soon as the consultant and the MEMBER connect with the infrastructure offered by the
SITE. By its this feature, the SITE is an electronic market place established between the
center, the consultant and the MEMBER and where these people meet. For this reason, the
SITE cannot be accepted as an intermediary or arbitrator in any way in the purchase and
sale of services between parties. The center, MEMBER, consultant and SITE are legally
independent parties and there is no partnership, employee / employer, principal employer /
subcontractor relationship between them. As a result of the acceptance of this CONTRACT,
no partnership, worker / employer, principal employer / subcontractor relationship or the right
to market any property specifically for the center and the consultant are born.
5.7 The MEMBER accepts, declares and undertakes that the SITE cannot have any control
over the communication established between the MEMBER and the consultant. SITE
provides mediation service to MEMBER by providing a platform where they can get
consultancy service by contacting the consultant. SITE is not a guarantor in this regard even
if it tries to perform qualification control by requesting certain documents from consultants
providing consultancy services. The SITE acts with the documents and statements
submitted by the center and consultants to the SITE. The center is solely responsible for the
competence and expertise of the consultant. If the MEMBER is in any way in doubt when
communicating with a consultant, he/she must disconnect from the delay and notify the SITE
administration. The consultants and the center accept, declare and undertake that the
MEMBER is a party that can make a claim. For this reason, SITE is not responsible for any
damages that may occur and arise.
5.8 MEMBERS can only access sections of the SITE related to them and benefit from some
services free of charge. However, the SITE may have restricted or closed access to some
5.9 The copyright of every content shared on the SITE belongs to the SITE. The SITE
shares the contents with the users in return for a fee. For this reason, no center, MEMBER
and consultant can share, watch, reproduce, sell, rent or watch this content without
permission. The SITE content can never be viewed in public places and communities.
5.10 The SITE and consultants are not responsible for producing and publishing new
educational videos or seminar publications. The SITE may change the content of existing
videos, remove them, or keep them open to the use of some MEMBERS, delete a video and
/ or videos, and remove them from the broadcast for a period of time or indefinitely.
MEMBERS have purchased a video or video set does not grant ownership of the videos.
The videos and all contents are the property of the SITE and the copyright related to them is
the SITE. The SITE may deposit the fees of purchased and deleted videos back to the
account of MEMBERS.This situation is completely subject to the initiative of the SITE.
MEMBER does not have a right to demand in this direction.
5.11 The SITE does not assume responsibility for the internet speed and connection quality
of the center, the consultant and the MEMBER. Internet connection problems of the center,
consultant and MEMBER belong to them completely. Due to the monitoring of the SITE
content, the SITE is not responsible about the use of the internet.
5.12 In a live seminar / training and therapy broadcast via the SITE, when the MEMBER is
connected to the broadcast with the system offered by the SITE, it loses its entire connection
with the SITE. The SITE cannot, in any way, be accepted as an intermediary or arbitrator in
this service trade. MEMBERS, consultants and SITE are legally independent parties.
5.13 The Center, the consultant and the MEMBER accept, declare and undertake that they
are responsible for all kinds of responsibilities arising from the Law No. 6502 on Consumer
Protection, the Law on Intellectual and Artistic Works No. 5846 and the Law of Advertising.
The Center accepts, declares and undertakes that it will not make any rights or claims
against the SITE, which is not a party to the service sales contract between the consultant
and the MEMBER and does not make a commitment and obligation statement at any stage
regarding the service.
6. PROTECTION OF PERSONAL DATA
Member expressly accepts and declares that the member has her/his consent that during
the registration to the SITE and actions after the registration on the SITE, processing
personal datas such as name,surname, e-mail address, order address/addresses, phone
number within the framework of principles set out in the Law on Protection of Personal Data,
sending to the 3. parties and abroad. The processing of personal data, transferring it to third
parties and abroad is based on the legal relationship established between the MEMBER and
the SITE. Personal data may be processed by the SITE and its affiliates within the scope of
this CONTRACT relationship and for business purposes such as marketing, analysis,
statistics by the SITE and its affiliates who have a contractual relationship, may be
transferred to third parties and abroad, or used by anonymization. In addition, MEMBER
expressly accepts and declares that the member has her/his consent that informations other
than personal datas, every actions (such as serving details) on the SITE (or similar mobile or
electronic media used) and similar data by the SITE, SITE affiliates and business partners,
anonymously used to save, process and list, and / or anonymize and analyze them, to
provide better service to third parties or to run various applications or programs on the SITE.
7. SERVICE PROCESSES AND CHARGING
7.1 Being a MEMBER registered on the SITE is free of charge. However, there may be
pricing for live / written / voice therapy / support or other services on the SITE. Pricing for the
relevant service is clearly stated on the payment pages and / or help pages for that service.
7.2 Pricing for live therapy is determined by the counselors and as the session fee. In order
to start a meeting with a counselor, the MEMBER must pay enough for the session with a
credit / debit card via Iyzico. As soon as the therapy starts, pricing steps in. MEMBER can
purchase more than one live therapy hour on SITE. If the MEMBER wishes to continue the
conversation after an ending live therapy session, the meeting can continue by making an
appointment again. The SITE does not have any responsibility in case the consultant has
another session after the session or if the consultant has not opened an appointment at the
7.3 Log records related to all the live therapy interviews made by the MEMBER on the SITE
are displayed on the My Interviews page after logging in to the SITE with a username and
7.4 MEMBER accepts, declares and undertakes that it has authorized Iyzico.com, which
provides the SITE and / or payment infrastructure while depositing money on the SITE.The
payments made are displayed on the card statement with the prefixes EPOS IYZICO / SITE.
The SITE reserves the right to intervene in the payment of the MEMBER, for any reason, if it
suspects the payment. In this process, the MEMBER account can be frozen or closed
7.5 For the payments to be made in foreign currency by credit card, payment is made in
exchange of Turkish Lira (TL) with the CBRT Sales Rate at the moment of payment.
However, the foreign currency rate of the bank that provides this card to the MEMBER may
differ and when converting the related payment to TL, differences may occur in the
MEMBER credit card statement. The MEMBER accepts, declares and undertakes that
these differences can occur through the bank.
7.6 MEMBER accepts, declares and undertakes that it has the right and authority to make
payments on the phone number used for this payment in payments made through the mobile
payment method. In payments made from a phone number that does not belong to the
MEMBER without the knowledge of the owner, the SITE receives this objection in writing in
case the objection of the number owner. The MEMBER applies to the competent authorities
to punish the action. In this process, the MEMBER account can be frozen or closed
7.7 According to the processes specified in the SITE advisor help pages, the progress
payments of the advisors are sent directly to the bank accounts with Iyzico.
7.8 SITE, center and consultants reserve the right to make changes to the service pricing
offered at the SITE at any time.
7.9 The MEMBER accepts, declares and undertakes that, on the grounds that the service it
receives is defective or inadequate, it will not request the reimbursement of the money
collected in return for the service provided or the re-abandonment of the service. MEMBER,
if there is a complaint about the consultant, informs the management of the site via the e-
mail address of firstname.lastname@example.org.
7.10 As the Online Consultancy service is an electronic and instant service, MEMBERS
cannot exercise their withdrawal rights in accordance with the relevant law. The MEMBER
cannot make a withdrawal request for money transferred to the virtual wallet.
7.11 In the event that the MEMBER requests live therapy with the appointment from the
consultant, if the consultant has accepted the appointment, if the MEMBER does not come
to the meeting at the appointment time, the processes on the SITE Help page are processed
and after the session fee, taxes, technical expenses and service fee are deducted, the
remaining part is paid to the consultant.
7.12 The MEMBER can request an appointment for a date in the future, using the
appointment system from consultants. In order to prevent abuse of the appointment system,
the total fee of the session is collected during the determination of the appointment date and
time. In cases of cancellation or postponement of future appointments, the procedures
specified in the Preliminary Information Form on the SITE will be applied.
7.13 After the consultant meeting with the MEMBER has been completed, the MEMBER has
been given 1 (one) hour to evaluate the meeting and if it is necessary forwards complaints. If
there is no complaint during this period, the MEMBER and the consultant meeting are
approved at the end of the period.
8.1 For the security of personal and corporate information to be given by the SITE, center,
MEMBER, consultant and visitors in the transactions (member registration, payment
transactions etc.) to be made within the SITE, and through a page accessible from the SITE
sub-navigation, in order to determine the responsibilities of the SITE on this information, is
obliged to announce its policy and security principles.
The SITE ensures that the personal data are processed and protected in accordance with
the law, by taking other administrative and technical measures envisaged in accordance with
the relevant legislation and to be reported by the KVK Board in order to ensure the security
of the personal data it processes. In this context, the SITE also deals with the technological
possibilities and application cost to prevent personal data from processing of personal data
lawfully, storage in safe environments, preventing unauthorized access risks and any other
illegal access, prevention of accidental data loss, deliberate damage to the data to prevent
its deletion. Namely, measures that can be taken; Auditing the personal data processing
activities of the SITE with the established technical systems, making periodic reports
regarding the technical measures taken, informing and training the employees who process
personal data before the SITE about the personal data protection law and the processing of
personal data in accordance with the law, the legal compliance determined on the basis of
the business unit To raise the awareness of the relevant business units in order to ensure
their requirements and to determine the rules of implementation, to arrange in-house policies
and trainings to ensure the control and sustainability of these issues, to the contracts and
documents that govern the legal relationship between the SITE and the employees, except
for the SITE instructions and exceptions brought by law, creating awareness of the records
and employees who have the obligation not to process, disclose and use the data, access
and authorization in accordance with the legal compliance requirements determined on the
basis of business unit Persons whose personal data are transferred in accordance with the
law, including the parties, from which they have received an external service due to technical
requirements for the construction and limitation of their access rights, installation and
operation of software and hardware including virus protection systems and firewalls. the
contracts concluded; The addition of provisions to ensure that the persons to whom personal
data is transferred will take the necessary security measures for the protection of personal
data and ensure that these measures are followed in their own organization can be counted
as the establishment of technical security systems for hiding areas using lawful backup
programs. If the personal data processed in accordance with Article 12 of the Personal Data
Protection Law are obtained by others in an illegal way, the SITE operates the system that
ensures that this situation is reported to the relevant personal data owner and the KVK
Board as soon as possible. If deemed necessary by the KVK Board, this may be announced
on the KVK Board website or by any other method.
8.2 The meetings made over the system provided by the SITE are not recorded in order to
protect privacy and informations are never shared with third parties. The counselor and the
MEMBER cannot record audio and video regarding the therapy session, which is undertaken
under any circumstances, whether it is the consent of the member or the consent of the
member. The MEMBER, the consultant and the center are responsible for all legal
consequences and damages that may arise from recording audio and video. The center, the
consultant and the MEMBER accept, declare and undertake that they will not request live /
audio / written therapy interviews later from the SITE.
8.3 The MEMBER, the consultant and the center accept, declare and undertake that their
information can be used for commercial purposes (advertising, promotion, and so on) when
registered with the SITE.
8.4 The MEMBER accepts, declares and undertakes that comments and problems that
he/she published about consultant or the content and information that he/she shares will be
shared with everyone. The comments made by the MEMBER in excess of the general moral
rules or by using harsh words will be deleted by the admin. Also the consultant and the
center can answer the MEMBER comment, the comments made by the counselor and the
center in a way that will exceed the general moral rules or by using harsh words will be
deleted by the admin. Both the MEMBER and the center and the consultant are responsible
for the legal and criminal liability that may arise from the comments shared as specified.
MEMBER and CONSULTANT cannot claim the ownership and other rights of any content
shared through the SITE. SITE is free to use the content and all rights of the content are
reserved within the SITE.
9. FORCE MAJEURE
9.1 Force majeure is an exception or event that occurs outside the control of the parties,
which prevents any of the parties from fulfilling their obligations arising from this
CONTRACT, which cannot be based on the fault or negligence of the parties and cannot be
prevented despite all care and attention. Although the SITE will take necessary care by
using all means and resources in order to continue its service in a healthy manner, it can be
regarded as a force majeure in any conditions (infrastructure problems, failures in the
internet infrastructure, outside the SITE initiative, natural disasters, strikes, war,
communication problems, power outages, bad weather, etc.) are not responsible for data
loss and / or erroneous transactions caused by the member. Under these conditions of
compulsory reason, the SITE does not under any circumstances guarantee or undertake that
the services in the SITE will continue continuously, safely and / or without interruption,
including the inability of the SITE to operate indefinitely.
Faced with a force majeure situation, the party, without delay, informs the other party, by
means of a receipt or a registered return letter with an equivalent statement, stating the
event nature, possible duration and predictable effects.
10. TERMS OF TERMINATION
10.1 In case the MEMBER acts against the provisions of the CONTRACT and in the cases
listed below, the SITE may terminate the contract unilaterally without the need for any notice
and deadline. Following the termination of the CONTRACT, the MEMBER SITE account is
closed. The MEMBER is obliged to cover the damages that may arise from the termination
of the CONTRACT and cannot claim any rights from the SITE for any reason.
10.1.1 MEMBER violation of the rules and provisions announced on the SITE and updated
10.1.2 MEMBER attempt to manipulate the SITE business model by any method,
10.1.3 MEMBER’S sharing its own username and password that provided for only the
MEMBER with third parties or institutions,
10.1.4 MEMBER sharing of any data related to the communication it establishes with SITE
management or the consultant and visitors with third party, institution or online - offline
10.1.5 Any actions and behaviors of the MEMBER to the SITE management, other
consultants and / or members, out of general moral rules,
10.1.6 MEMBER efforts to benefit from the SITE services for its own benefit, except for
transactions permitted by SITE rules,
10.1.7 MEMBER attempt to interfere with the SITE content and SITE databases using any
tool or method,
10.1.8 MEMBER attempt to get consultancy service outside the SITE business model by
directing its consultants to different communication channels outside the SITE,
10.1.9 MEMBER act or behavior against any copyright of the SITE.
11. INVALIDITY AND IMPOSSIBILITY
11.1 The CONTRACT and provisions which are contrary to the mandatory provisions of the
Turkish Code of Obligations, morality, public order, personality rights or are impossible, are
absolutely null. The fact that some of the provisions contained in the CONTRACT is invalid,
does not affect the validity of others. However, if it is clearly understood that the CONTRACT
will not be made without these provisions, the entire CONTRACT will be absolutely null.
11.2 In this CONTRACT, in the agreements that impose debt on both sides, the death of the
consultant or the MEMBER, the withdrawal of the SITE from the commercial activity, the
cessation of its activity, etc. In such cases, if it is understood that the parties' pursuance
obligations cannot be fulfilled, performance has become impossible. The parties shall not
make any mutual requests in case of impossibility of pursuance.
12. MEMBER RIGHT TO WITHDRAWAL
MEMBER can request an appointment on the SITE and make an appointment from any
consultant on the day and time. If the MEMBER has made an appointment in this way and
does not want to participate in online therapy with the counselor at the agreed day and time,
he/she can leave the CONTRACT 24 hours before the therapy time or change the
appointment day and time. In the event of this withdrawal, a refund will be made to the
MEMBER, and if there are less than 24 hours to the therapy time, the MEMBER will not be
able to use the right of withdrawal and refund will not be made.
13. OTHER PROVISIONS
13.1 All components (visual, textual, computer software code, computer software, business
model etc.) used in the design and infrastructure of the SITE are protected under the Law
No. 5846 on Intellectual and Artistic Works. The SITE visitors, the center, the consultant and
the MEMBER cannot distribute, copy, duplicate, or derive the design and infrastructure
components of the SITE in any way without the written permission of the SITE. SITE visitors,
the center, the consultant and the MEMBER cannot use the components (visual, textual,
computer software code, computer software, etc.) of the SITE and / or third parties or
institutions in the information they provide to the SITE. Otherwise, they are obliged to cover
any damage that may occur.
13.2 In disputes arising out of this CONTRACT, the center, consultant and MEMBER, where
only the documents and records of the SITE will constitute valid evidence, are accepted in
13.3 The SITE may change this CONTRACT at any time it deems appropriate, provided that
it is announced in the SITE in advance, in its sole discretion and unilaterally. Changes in the
CONTRACT take effect on the date they are announced on the SITE. Provisions that have
not been changed remain valid. The CONTRACT cannot be changed with the unilateral
request and declaration of the MEMBER.
13.4 In case some part of the CONTRACT becomes void for any reason, the CONTRACT
remains valid except for the parts that remain void. However, if it is clearly understood that
the void items are one of the main elements of the CONTRACT or if the parties do not have
these provisions, the CONTRACT ends completely. The termination of the CONTRACT for
these reasons does not prevent the MEMBER obligations to be carried out as agreed.
MEMBER accepts, declares and undertakes that he / she will fulfill his / her responsibilities
under the terms of the CONTRACT even if the membership of the MEMBER has expired
and its membership has been suspended temporarily or permanently.
13.5 In cases where the CONTRACT interpretation is required, the practices of the SITE
are taken as basis. Individual practices in favor of the consultant, center and MEMBER do
not constitute a basis for interpretation.
13.6 The addresses of the parties specified in the CONTRACT are accepted as notification
addresses. MEMBER is obliged to notify the other party in writing within 2 (two) weeks
following the change of address. The SITE will publish the changed address information on
the Terapiya.co homepage and will not make any other notification.
13.7 All fees, taxes, duties and expenses arising from the contract of this CONTRACT
belong to the MEMBER.
13.8 In disputes that may arise from the CONTRACT, T.C. Laws are valid and Istanbul
Courts and Enforcement Offices are authorized.
13.9 This CONTRACT consists of 13 (thirteen) articles in total. The CONTRACT becomes
valid upon the acceptance of the MEMBER application. The CONTRACT has a validity
period of 1 (one) year and the existing CONTRACT will continue to be valid if the parties do
not have the will to terminate.