PRELIMINARY INFORMATION FORM
PRELIMINARY INFORMATION FORM
Kalender Sok. Karadolap Mah. No: 4 / b Eyüp / İstanbul, registered in the SITE with the website
(https://www.terapiya.co) of the CENTRALE TEKSTİL GIDA İNŞAAT TURİZM TEMİZLİK ANONİM
ŞİRKETİ (PROVIDER) that is active at the legal business center. organizes the sale of services (Service)
provided by the SITE among the members (BUYER) to the BUYER by specialist psychologists (SELLER)
and other issues.
The subject of this Distance Sales Contract Preliminary Information Form is the sale of the online
psychological counseling service to be provided by the SELLER electronically from the BUYER
PROVIDER website, the non-traditional therapy Services, the content and the sale price of which
are specified in the contract.
2. PAYMENT METHOD
Payments are made by credit / debit card, in cash, via Money Order / EFT via the Iyzico application.
3. RIGHT TO WITHDRAWAL
The BUYER has the right to withdraw from the contract within 14 (fourteen) days and 24 (twenty
four) hours before the appointment time for the Service offered on the SITE, without showing any
justification and without penalty. Since the BUYER requests the Service from the seller, the subject
of the contract is to provide the service. In contracts on service performance, the right of withdrawal
begins on the day the contract is established.
The SELLER is obliged to prove that the consumer is informed about the right of withdrawal. If the
BUYER is not properly informed about the right of withdrawal, he/she is not bound for 14 (fourteen)
days to exercise his/her right of withdrawal. In any case, this period expires one year after the
withdrawal period ends.
The notification containing the will of the BUYER to use the right of withdrawal should be directed to
the SELLER in writing, before the right of withdrawal expires. In the event that BUYERS are given the
right to withdraw from the SITE, the SELLER will immediately convey the confirmation information to
the BUYER that the withdrawal requests from the BUYER have been received.
Before the right of withdrawal expires, the right of withdrawal cannot be exercised in the Services
that have started with the consent of the BUYER and in the Services that are performed instantly in
the electronic environment.
The BUYER can request an appointment on the SITE and make an appointment from any consultant
on the day and time he/she wants. If the BUYER has made an appointment in this way and does not
want to participate in online therapy with the counselor at the agreed day and time, he/she can
cancel the contract until 24 hours before the therapy time or change the appointment day and time.
In case of withdrawal, the refund will be made to the BUYER, and in cases where there are less than
24 hours to the therapy time, the BUYER will not be able to use his/her right of withdrawal and no
refund will be made to him/her.
4. GENERAL PROVISIONS
This Preliminary Information Form is a whole with all kinds of information / advertisement /
explanation offered by the SELLER for its Services on the SITE and is an integral part of the Distance
Sales Agreement between the BUYER and the SELLER. The BUYER agrees that due to the information
regarding the Service in the Distant Sales Agreement to be concluded with the SELLER, the Company
must direct all requests to the SELLER under the consumer legislation.
The BUYER and the SELLER, within the scope of the Law on the Protection of the Consumer and the
Regulation on Electronic Trade, control the content provided by the SELLER and the BUYER, by
checking that the SITE has the title of the Intermediary Service Provider, which mediates the
establishment of a distance contract, they acknowledge, declare and undertake that they are not
responsible and liable for investigating whether an activity or situation is concerned.
The parties accept, declare and undertake that all responsibility arising from the provision of the
Service subject to the Preliminary Information Form and the Distance Sales Agreement belongs to
the SELLER. The BUYER agrees that the SITE is exclusively authorized to collect the fees for the
Services offered by the SELLER to the SELLER name and account. If this authorization is canceled by
the SELLER, the SITE has the right to terminate the Counseling Agreement or The Therapy Center
Agreement and cancel the SELLER membership of the SITE. The BUYER will have fulfilled his/her
obligation to pay by paying the Services to the SITE.
BUYER and SELLER, Membership Agreement, Counseling Agreement, Therapy Center Agreement and
SITE that they have approved in case of any damage due to disputes arising from this Preliminary
Information Form and Distance Selling Contract, including administrative and judicial decisions.
under other rules, they agree that the SITE has the right to recourse them to such damages.
In the event that the BUYER is damaged in any way related to the Service, the BUYER accepts,
declares and undertakes that the SELLER will be responsible for this situation and that SITE will not
be responsible for any.
The SELLER accepts, declares and undertakes that the payments to be made by the BUYER regarding
the sales to be made over the SITE will be collected by the SITE on its behalf.
In disputes arising from the Service subject to the Preliminary Information Form, the Consumer
Arbitration Committees in the BUYER residential area and the Consumer Courts in the BUYER
authority are authorized until the value announced by the Ministry of Customs and Trade.
This Preliminary Information Form was read and accepted electronically by the BUYER.